With today’s constantly evolving environment paired with continued cost cutting efforts it becomes too easy to just shake the mouse. I am amazed how differently people approach things when they actually have time to clear their head and really think through things rather than just reacting.

Thanks for the reminder Chuck.

Although I think the very notion that we can find a root cause to every problem must be reexamined given the complexity of the systems, especially the human systems, we work in and with.

Makes me think of one of my favorite Einstein quotes “the problems we have created thus far cannot be solved at the same level of thinking that created them”.

When it comes to problem solving in business today I think our “tool kits” need a major transformation!

I see it all of the time when I go to doctors. Listen to half of the issues and then say “take this pill.” The pill may mask the symptoms, but often does not solve the problem.

I also see this frequently when clients ask me what they can go buy even before I have come to assess the situation. I calmly tell them that “buying something” is much further down on the list. We must first evaluate the situation and identify root causes to problems. Then we will know what we purchase is going to work.

Great reminder for everyone.